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This guide applies only to organisations upgrading the MoveData App from a version earlier than v1.167. If your MoveData App is already at v1.167 or later, see Upgrading MoveData instead.

MoveData App v1.167 introduced support for Commerce, allowing you to process ticket sales, merchandise sales, raffle ticket sales, and similar data into Salesforce. Even if you do not use Commerce, newer versions of MoveData extensions may depend on v1.167 or later.

NPSP Fundraising & Donations Extension (pre-1.81)

If your NPSP Fundraising & Donations Extension is earlier than v1.81, you must complete that upgrade first and then return to this page.

Back up your data

Back up your Salesforce data before starting this upgrade. Go to Setup > Data Export to create an export. Perform the upgrade in a sandbox environment before upgrading production.

Step 1: Upgrade the MoveData App#

Install the most recent version of the MoveData App:

Follow the prompts to install for All Users or Admins Only.

Step 2: Verify the Apex batch job#

When you upgrade, MoveData runs an Apex batch job called MoveDataBatchWorker to migrate data from extension-managed fields to app-managed fields. You must confirm this job completes successfully before continuing.

  1. Go to Setup > Apex Jobs.
  2. Look for jobs named MoveDataBatchWorker.
  3. Depending on data volume, the job may run once or multiple times.
  4. The migration is complete when all MoveDataBatchWorker jobs show a status of Completed and no new job has started for at least five minutes.

Apex Jobs page showing MoveDataBatchWorker jobs

Error: "Not allowed to install or modify metadata via Apex"#

If you encounter this error, resolve it by running the install handler manually:

  1. Open the Developer Console in Salesforce.
  2. Select Debug > Open Execute Anonymous Window.
  3. Paste the following command and click Execute:
new movedata.MoveDataInstallHandler().onInstall(null);

The MoveDataBatchWorker job will then resume. Return to Setup > Apex Jobs and confirm the job completes as described above.

Step 3: Run technical verification queries#

Run the following SOQL queries in the Developer Console to confirm the data migration completed cleanly. Each query should return the expected result.

Check SOQL query Expected result
Account Platform Key SELECT Id, md_npsp_pack__Platform_Key__c, md_npsp_pack__Platform__c, md_npsp_pack__Account__c FROM md_npsp_pack__Account_Platform_Key__c 0 records
Account SELECT Id, md_npsp_pack__Protect_Name__c, movedata__Protect_Name__c FROM Account Visual review: values should match
Campaign (Platform & Keys) SELECT Id FROM Campaign WHERE md_npsp_pack__Platform__c <> NULL OR md_npsp_pack__Platform_Key__c <> NULL 0 records
Campaign (Campaign Code) SELECT Id FROM Campaign WHERE md_npsp_pack__Campaign_Code__c <> NULL 0 records
Campaign (Protect Name) SELECT COUNT(Id) FROM Campaign WHERE (md_npsp_pack__Protect_Name__c = TRUE AND movedata__Protect_Name__c <> TRUE) OR (md_npsp_pack__Protect_Name__c = FALSE AND movedata__Protect_Name__c <> FALSE) 0 records
Campaign (Protect Campaign Parent) SELECT COUNT(Id) FROM Campaign WHERE (md_npsp_pack__Protect_Campaign_Parent__c = TRUE AND movedata__Protect_Campaign_Parent__c <> TRUE) OR (md_npsp_pack__Protect_Campaign_Parent__c = FALSE AND movedata__Protect_Campaign_Parent__c <> FALSE) 0 records
Opportunity SELECT Id FROM Opportunity WHERE md_npsp_pack__Platform_Key__c <> NULL 0 records

Non-zero results

If any query returns unexpected results, do not continue with the upgrade. Contact MoveData support for assistance before proceeding.

Step 4: Upgrade the Fundraising & Donations Extension#

Install the most recent version of the Fundraising & Donations Extension:

For more information about extensions, see Understanding extensions.

Step 5: Update field sets#

Salesforce does not allow managed packages to update field sets automatically, so you must add the new fields manually.

To update a field set:

  1. Go to Setup > Object Manager > select the object (for example, Campaign).
  2. Click Field Sets and open the relevant field set.
  3. Drag the required field(s) into the field set.
  4. Click Save.

Add the following fields to each field set:

Object Field set Fields to add
Account [MoveData] Donation: Account Fieldset Protect Name
Opportunity [MoveData] Opportunity Fieldset Platform Key
Campaign [MoveData] Donation: Campaign Fieldset Campaign Code, Platform, Platform Key, Protect Name, Protect Campaign Parent

Step 6: Update page layouts#

This step only applies if you use fields now marked as [Deprecated] on your page layouts. If so, replace each deprecated field with its updated equivalent.

Object Deprecated field Replace with
Account [Deprecated] Protect Name Protect Name
Campaign [Deprecated] Protect Name Protect Name
Campaign [Deprecated] Protect Campaign Parent Protect Campaign Parent
Campaign [Deprecated] Platform Platform

Step 7: Review extension flows#

If you have customised any MoveData extension flows or field sets that reference deprecated fields, update them to use the new field equivalents.

Object Deprecated field New field
Account [Deprecated] Protect Name Protect Name
Campaign [Deprecated] Protect Name Protect Name
Campaign [Deprecated] Protect Campaign Parent Protect Campaign Parent
Campaign [Deprecated] Platform Platform
Campaign [Deprecated] Platform Key Platform Key
Campaign [Deprecated] Campaign Code Campaign Code
Opportunity [Deprecated] Platform Key Platform Key

Need help?#

If you cannot perform this upgrade yourself, contact MoveData support.

Other resources#

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