Funraisin web forms
MoveData does not process web form responses from Funraisin. This article explains why, and describes the alternatives available for getting web form data into Salesforce.
Why web forms are not supported#
Funraisin's API does not consistently provide context for web form responses. A web form response needs to be linked to a specific fundraising page, donation, or other record so MoveData can process it into the correct Salesforce record. Without this context, MoveData cannot determine where the data belongs.
This limitation applies to:
- Web form responses attached to a fundraising page or donation -- the API does not always associate the response with the relevant record.
- Standalone web form responses -- responses submitted independently of a fundraising page or donation have no associated record to process against.
Alternatives#
Use custom fields instead of web forms#
Funraisin custom fields are allocated directly against a fundraising page or donation record. This gives MoveData the context it needs to process the information into Salesforce.
If you are collecting additional information from supporters, configure your questions as custom fields in Funraisin rather than as web form fields. Custom field responses are included in MoveData notifications and can be mapped to Salesforce fields through your extension flows.
Use a third-party automation tool#
If you need standalone web form responses in Salesforce, use a third-party automation tool to bridge the gap:
- Zapier -- create a Zap that triggers on a Funraisin web form submission and creates or updates records in Salesforce.
- Make -- build a scenario that captures Funraisin web form data and sends it to Salesforce.
These tools connect directly to Funraisin and Salesforce, bypassing MoveData for this specific data type.