New Sandbox from Production

When a Sandbox is created from Production, some metadata from Production is copied which prevents MoveData in the Sandbox from working correctly.

This is an interim step which will be addressed in the near future.

To clear the faulty configuration and get the Sandbox working correctly, please follow the below steps:

• Open the Developer Console via the Setup code in the top right of your Salesforce home page.

• Click “Debug” → “Open Execute Anonymous Window”

• Execute the following command: new movedata.AuthenticationService().InvalidateUser();

This will reset the state of the Sandbox and remove the settings copied from Production that are causing you issues.

This should trigger the MoveData configuration wizard. MoveData can also be configured and authorised via the MoveData Settings screen.