Troubleshooting
Solutions to common errors and questions
By James and 2 others3 authors59 articles
End Date must be later than the last Closed Won Opportunity's Close Date
Too many SOQL queries: 101
Too many SOQL queries: 101 (dlrs)
UNABLE_TO_LOCK_ROW
You can't change the Household Account or Contact on a Recurring Donation that has Closed Opportunities
Apex CPU time limit exceeded
Campaign Member Status Errors
MAXIMUM_HIERARCHY_LEVELS_REACHED
You must select a Contact associated with this Household Account (Anonymous Account)
Salesforce Connected App Usage Restrictions
SOAP issue with updating Notifications
Campaign Name Overridden
Change the MoveData Authorised User
Change the SObject Type within a Phase
Convert Leads to Contacts
Disable a Phase
Installing the MoveData Commerce Extensions
Make HTTP Callouts in Flows
Offline donations not processed into Salesforce
Organisation Accounts created as Anonymous Households
Run Campaign Post and Donation Post Asynchronously
Whitelisting MoveData APIs
Viewing Polling Attempts
A Product with this SKU already exists
Uninstalling MoveData
Data Imports
Flow Command Reference
Custom Errors
Upgrading MoveData