Salesforce only allows you to have a maximum of five levels in you campaign hierarchy. Typically, MoveData will reserve up to three levels to represent the equivalent information from your fundraising platform:
Level | Represents | Example |
1 | Campaign / Event | 2025 World Marathon |
2 | Team Fundraising Page | Team MoveData |
3 | Individual Fundraising Page | Joe Blogs in Team MoveData |
If you have added multiple parent campaigns above this three level structure, the MAXIMUM_HIERARCHY_LEVELS_REACHED error can be triggered. In this case, you must adjust your parent campaigns so it fits into a five level structure.