If your integration needs to match against existing records, then you must seed those records with the necessary identifiers for MoveData to determine a match. Failure to do so can result in MoveData being unable to identify the existing record and a duplicate created as a result.
Related Article
This article is to be read in conjunction with Map to Existing Records: Platform-Specific Syntax
For organisations with existing records in Salesforce, the "minimum" approach we recommend is to map campaign and recurring donation records only. This is because contact and account records can be matched using your Salesforce Duplicate and Matching Rules, and opportunities are rarely updated after-the-fact.
Person Account Records
Identifiers for person account records are stored on a child object called movedata__Account_Platform_Key__c
.
Salesforce Field | Comment |
| ID of the person account record in Salesforce |
| ID of the contact record in the source platform |
To map to existing person account records you must create the necessary movedata__Account_Platform_Key__c
record for that person account.
MoveData uses your Salesforce Duplicate and Matching Rules
If a match based on
movedata__Account_Platform_Key__c
is not determined, MoveData will run your Duplicate and Matching rulesReference: Configure Duplicate Rules
As such, mapping person account records could be considered optional optional given your duplicate rules will otherwise handle person account matching
Account Records (Organisation Accounts)
Identifiers for contact records are stored on a child object called movedata__Account_Platform_Key__c
.
Salesforce Field | Comment |
| ID of the account record in Salesforce |
| ID of the account record in the source platform |
To map to existing account records you must create the necessary movedata__Account_Platform_Key__c
record for that contact.
MoveData uses your Salesforce Duplicate and Matching Rules
If a match based on
movedata__Account_Platform_Key__c
is not determined, MoveData will run your Duplicate and Matching rulesReference: Configure Duplicate Rules
As such, mapping account records could be considered optional optional given your duplicate rules will otherwise handle account matching
Additional notes:
Not all source platforms will provide an ID for the account in their system. Often this is simply captured as metadata on the donation form ("Company Name") which MoveData uses to create the account record.
Campaign Records
Identifiers for campaigns are stored on the Campaign object.
Salesforce Field | Comment |
| ID of the page record in the source platform |
| Set |
Gift Commitment Records
Identifiers for gift commitments are stored on the Gift Commitment object.
Salesforce Field | Comment |
| ID of the recurring donation record in the source platform |
Gift Transaction Records
Identifiers for gift transactions are stored on the Gift Transaction object.
Salesforce Field | Comment |
| ID of the donation record in the source platform |
Opportunity Records Records
Identifiers for opportunities are stored on the Opportunity object.
Salesforce Field | Comment |
| ID of the sale record in the source platform |
Note:
The gift transaction object is used in NPC to represent donations
The opportunity object is used in NPC to represent sales (merchandise, event registration, raffle tickets, etc)