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Statuses for Recurring Donations
James Gilray avatar
Written by James Gilray
Updated over a week ago

When a donor makes a recurring donation in Raisely, the status of that recurring donation can change over time.

MoveData maps the Raisely status to the Status field (npsp__Status__c) which will update according to the following conditions:

Status in Raisely

Status in Salesforce

Paused

Paused

Cancelled

Closed

Failed

Lapsed

[None of the above]

Active

If you need to set additional information beyond the above you can do so by adding logic to your MoveData flows. For example, you may wish to write the decline code to a custom field on your Recurring Donation record:

MoveData will not update pledged opportunity records in Salesforce until the corresponding donation is received in Raisely. This is because MoveData requires a donation record in Raisely to trigger logic to find an update a pledged opportunity associated with that recurring donation.

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